Return Policy

We understand that sometimes things don’t go as planned.

That’s why we’ve created a straightforward return policy for our customers.

Whether you’re purchasing steroids or research chemicals, we’re here to help you navigate the return process.

You can return products in the following categories:

Please note that certain items are non-returnable for safety and hygiene reasons.

These include:

You have 14 days from the date of delivery to initiate a return.

This gives you enough time to inspect your order and decide if it meets your expectations.

Returning an item is easy! Just follow these steps:

Contact Us:
- Reach out to our customer service team via email at sales@purechemsteroids.com
Provide Details:
- Include your order number, the item(s) you wish to return, and the reason for the return.
Receive Instructions:
- Our team will guide you through the return process and provide you with a return shipping address.
Pack Your Item:
- Ensure that the item is securely packaged to prevent damage during transit.
Ship It Back:
- Use a trackable shipping service to send your return back to us.

Once we receive your returned item, we will inspect it.

If everything checks out, we’ll process your refund within 7 business days.

Refunds will be issued to the original payment method used during purchase.

We currently do not offer direct exchanges.

If you’d like a different product, please return the original item and place a new order.

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

In such cases, we’ll cover the return shipping expenses.

If you receive a damaged or incorrect item, please contact us immediately.

We’ll arrange for a replacement or refund without any hassle.